MAKE ORDERING EASIERWITH THE KFC APP Score exclusive offers, customise your meals, skip the queue, and more with the KFC app! If you eat KFC, you need this app. Seriously. Not convinced? Exclusive Offers! Only for app users, so you get to feel special. Customise your meal! Extra bacon, no cheese? No problem. Save your fave order! Less time ordering, more time eating. Skip the queue! Pre-order and pre-pay* because ain't nobody got time for waiting. Find your nearest KFC! You can Save your Fav restaurant. Keep it fresh! Let us know you've arrived in our restaurant with the click of a button, and we'll prepare your meal fresh to order or drive thru. Download the KFC App App Store Play Store FAQs What if I cannot see any restaurants near me? + - You’ll only be able to see participating restaurants, so it’s possible that there aren’t any nearby. But don’t worry, we’re adding more all the time so stay tuned… If you’re desperate for your KFC fix (we’ve all been there!), you can also use the Map view to search for other restaurants further away. The App is saying the Restaurant is not available - why is this? + - You might get this message if the restaurant is unable to take orders over the internet. In some cases, the database on your phone might be corrupted and cause this message to be shown for all restaurants. Don’t stress though, deleting and re-installing the App should fix the problem. I was unable to "Check In" when I got to the restaurant - what do I do? + - Don’t worry, you’ll still get your food! Your order is sent to the restaurant as soon as you make your order so if you can’t “Check In” for any reason, just speak to a team member and they’ll retrieve your order for you. Can I pick up my food in Drive Through or the Front Counter? + - You can do either! Whatever floats your boat and works for you best. I don't have a credit card - can I pay in the restaurant? + - You sure can – just see one of our team members at the front counter in the restaurant and they’ll sort you out. When I am ordering and paying by card the App is telling me that there is an issue communicating with the restaurant - why is this? + - There could be a few reasons why – it might be because the restaurant is unable to take orders, but it also won’t work if your credit card details are incorrect. Try re-entering your card details but if that still doesn’t work, there’s always the “Pay In Restaurant” option. Why do I have to create an account to order? + - An account lets us email you your receipt. It also allows the App to remember your fave orders so the ordering process is faster next time – less waiting, more eating! * Most of our restaurants offer pre-pay and we're always adding more, but there are still a few that don't have it rolled out yet - you can check whether your local KFC offers pre-pay in the app.