Any personal information you provide to us (e.g. your name and telephone number) in this form or in the course of handling your complaint/enquiry is collected, held and used by Yum! Restaurants Australia Pty Ltd and Kentucky Fried Chicken Pty Ltd for the purpose of managing and responding to your enquiry or complaint. We may disclose such personal information to our franchisees in Australia and overseas, our service providers, Head Office and our affiliates in the US and other countries where KFC operates, and government authorities for this same purpose. If you choose not to provide the personal information we request, we may not be able to resolve your enquiry or complaint. For further information, including how you may request access to or correction of the personal information we hold about you, or how you may complain if you consider we have breached the Australian Privacy Principles and how we deal with such complaints, please see our Privacy Policy which is available on this website ( or